Resume | Vicky Tran

University of Washington

B.S. in Human Centered Design & Engineering (HCDE) & Human Computer Interaction (HCI)

Designed intuitive dashboards for our customers to reduce enterprise security risk against threats and improve the economics of their security operations
Conducted user research, customer interviews, background research, competitive analysis, user surveys and user studies
Collaborate on Figma to build a design system
Designed the Open XDR kill chain loop to be patented for the company
Designed SaaS pages for the new release

Created components, mockups, wireframes, visual designs, and interactive prototypes for dashboards and forms
Conducted user testing on preferences pages and new dashboards
Suggested solutions to improve the user experience
Implemented new features on BIG IP & BIG IQ

Lead UX Designer creating UI flows, prototypes for new web pages, mobile applications, and smart watch applications
Created UX designs and interaction for an application utilizing natural processing language translate questions into queries to return dynamic data visualizations in an instant.
Redesigned the layout, increased responsiveness, and reduced the number of clicks per action for Commerce, a $50 billion platform with over 100,000 accounts
Designed dashboards that compiled, analyzed, and displayed the company’s spending and earnings which increased efficiency for business processes and provides a safe place for historical data.
Conducted and created usability tests, analyzed feedback from users using the Cisco Commerce Workspace, created user stories, and created personas to redesign the web application
Worked on Helios which helped managers with resource, financial planning, and kept teams accountable for their cost.
Improved the user experience of a tool called Insight which measured the health of an organization with data
Planned, interviewed, recorded, and edited internal videos for Cisco conferences with over 1500 people in the live audience
Led and managed summer interns for my organization.

Developed a touch screen kiosk demo that enhanced the shopping experience for both customers and employees by utilizing RFID technology. The demo was presented to our customer and the designs are still in use today
Brainstormed ideas, conducted user research, created mockups and wireframes, created high-fidelity designs with user interactions, implemented the designs with HTML and CSS, and performed user testing and field studies

Re-designed, wire framed, developed and implemented web pages to update a corporate website
Drove executive overviews and weekly status meetings throughout the development phase
Updated and developed marketing collateral such as documentation, case studies, and white papers
Designed new marketing templates, icons and graphics to be leveraged in future documentation and presentations